Royalton Punta Cana Resort & Casino - All Inclusive
Street Art | Punta Cana
Royalton Punta Cana Resort & Casino - All Inclusive is a street art installation in Punta Cana. This place has 4236 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
Absolutely fabulous girls trip! This place had it all and great service. Make sure to use a great travel agent like I did and take your worries away! Everyone was so friendly and helpful. The drinks and food were fabulous with the hideaway diamond club. The room was clean and comfortable with an ac system that almost works too well.
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Great hotel and experience during the pandemic. I felt safe and relax during my stay, food was good and drinks were always there for me. The staff is very very nice and welcoming.
Went during pandemic but they didn't miss a beat. Our butler Julio was so attentive and nice.House keeping was on top of it everyday. Food was so so but that could just be my personal taste. Staff was very friendly and accommodating. They laughed with us and made us feel at home. We had the swim up rooms in the Hideaway. Worth every penny. The adult only had our own beach which was nice. No kids allowed in that area.
Today is our second day in Toyalton Punta Cana resort ,but this is not the first time when we visit this resort and the impression was always good but this time is just total SHOCK even with understanding of problem that can cause “corona time” .Me as a regular traveller with kids would like to suggest to other customers to think before to book this destination otherwise your dreaming vacation can turn into stressful and unpleasant stay!!! !!!!!!!!!’I was here several times but this time is absolutely different, very BAD and our 14 days vacation is absolutely ruined due to VERY - VERY bad service and ignorance to provide service to English speaking guests. When previous guests admitted this issue in comments I thought it’s joke but it’s NOT. Horrible feeling when you asking for spoon or bread and waitress just ignore you or demonstrate absolutely inappropriate attitude just because you not communicate in Spanish we meet with this situation yesterday in buffet and today in Hunter Steakhouse. I will add lately the names of staff that were so disrespectful to me and my family that cause almost to cry about us in Hunter House today. We didn’t come to fight, we came to enjoy !!! We respect you guys ,why you so bad with us. Absolutely nasty feeling, since you don’t speak Spanish you not existingWe know Dominican Republic as friendly country that was always respectful to tourists from USA, Canada , England and other English speaking countries. No longer!!! Situation changed by some reason . Food , especially at buffet is not eatable , cold and extremely low variety. Total waste of money, it’s reminds me about the same feeling during vacation in CubaMANAGEMENT At Royalton I hope you will not destroy such amazing resort to the end. Please talk with your staff:the chef must try food before place in counter top, even with limited number of visitors we have rights to eat, waitress must be respectful when asked for service. Also, just to underline -staff is not the same and looks very grumpy , unhappy and with facial expressions demonstrate that do favour for you even if you ask for cup of water. NEVER Again, WOW how disappointing
I stayed on the resort on December 2020 for 6 nights. I had an amazing experience. The food on the buffet was excellent. Reservations for the restaurant were also a breeze. The staff on the pool bar was excellent as well. Even the guy at the towel station was a pleasure to interact with. The beach was amazing. There is entertainment every night which was fun. Overall I recommend this hotel and I would definitely come back.
Address: Playa Arena Gorda, Carretera Macao, Punta Cana 23000 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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